Privacy Policy

At Second Chance Resource, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal data when you visit our website or use our services.

Information We Collect
We collect personal data you voluntarily provide to us, such as when expressing interest in our services, applying for housing, participating in workshops or activities, contacting us via email/forms or interacting with us on social media. Data may include name, contact information, demographic information, correspondence records, needs assessments and service/housing application details. If you do not want to disclose this data, you do not have to, although it may impact your access to our services.

How We Use Information The personal data gathered allows us to respond to inquiries, provide updates on services, process applications, provide access to housing/programs/activities, conduct outreach and assess program impacts. It enables us to improve web content and customize services to better serve individuals transitioning from care environments.

When Information Is Disclosed
We will not sell or intentionally disclose your personal data to third parties without your consent, except when required by law or lawful orders to comply with UK regulations. We may share your information with service partners directly involved in fulfilling programs you apply for or participate in. Any providers receiving data are required to safeguard information.

Your Rights As a resident of the UK, you have rights regarding our use of your personal data. These include accessing/changing information we hold about you and having data deleted. If you wish to request data erasure, changes or have any other privacy concerns, please email us.

Updates to Privacy Policy We reserve the right to update this privacy policy by posting a revised version on our website. The revised version will be effective on posting. Please check back periodically for updates.

Reach Out, We're Here to Help

If you’re a young person preparing to transition out of care, we encourage you to reach out. Speaking with our compassionate team allows us to understand your goals and needs, so we can explore how our housing support services can empower your next chapter. Whether you have questions, need advice or are ready to take the first step towards independence, we are excited to connect. Please don’t hesitate to contact us